Setup fails and install is aborted

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Article ID: 86940

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
setup - [ OStpConf_UpdateFiles ] Error: File 'D:\Program Files\sysload\sldvmcluster\event_Cluster - Critique BOWEBI - W?.ini' cannot be updated

Patch level detected:SP Analyst Agent for VMware Cluster 5.60
Product Version: Sysload 5.6.0

Description :Setup fails and install is aborted

Cause

Cause type:
Configuration
Root Cause: This is due to the fact that the cluster name contains a special character (in this example, a "?")

Environment

OS: Windows
OS Version: All

Resolution

Rename the cluster without using any special characters ("/", "\", "?", "*")

Fix Status: No Fix

Additional Information

Workaround :
N/A