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The agent does not start or, in some cases, automatically stops.
Article ID: 86938
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
In the Collector log file (sldrmd.log) :
##################
Too many domains psCom->Igen.sNb_dom(xxxx) >= g_nMaxDom(4000)
##################
Patch level detected:Sysload Agent for any system
Product Version: Sysload 5.6.0
Description :The agent does not start or, in some cases, automatically stops.
Error Message :
In the Collector log file (sldrmd.log) :
##################
Too many domains psCom->Igen.sNb_dom(xxxx) >= g_nMaxDom(4000)
##################
Patch level detected:Sysload Agent for any system
Product Version: Sysload 5.6.0
Description :The agent does not start or, in some cases, automatically stops.
Cause
Cause type:
Configuration
Root Cause: The message found in the Collector log file means that the agent is trying to retrieve a total of "xxxx" metrics.
By default, the maximum number of metrics the agent is able to collect is 4000.
Configuration
Root Cause: The message found in the Collector log file means that the agent is trying to retrieve a total of "xxxx" metrics.
By default, the maximum number of metrics the agent is able to collect is 4000.
Environment
OS: All
OS Version: All
OS Version: All
Resolution
This value can be changed either through the SP Analyst Console (1) or directly in the agent configuration file(2).
1) From the SP Analyst Console
- Right-click on the agent ->“Modify Parameters� ->“Define Collector Parameters…�
- Select the “General� section
- Then, select the “Maximum number of domains� parameters
- Enter a value (In this case the minimum value should be “xxxx�, but in order to have some head-room, a value stricly greater than “xxxx� is recommended)
- Then click on “Apply� (You will be prompted to restart the Collector)
- Finally click on “Close�
2)In the agent configuration file
- In the [PARAM] section, add the following line :
Max_Dom=yyyy
(Where "yyyy" is a value greater than "xxxx")
Fix Status: No Fix
1) From the SP Analyst Console
- Right-click on the agent ->“Modify Parameters� ->“Define Collector Parameters…�
- Select the “General� section
- Then, select the “Maximum number of domains� parameters
- Enter a value (In this case the minimum value should be “xxxx�, but in order to have some head-room, a value stricly greater than “xxxx� is recommended)
- Then click on “Apply� (You will be prompted to restart the Collector)
- Finally click on “Close�
2)In the agent configuration file
- In the [PARAM] section, add the following line :
Max_Dom=yyyy
(Where "yyyy" is a value greater than "xxxx")
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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