The agent does not start or, in some cases, automatically stops.

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the Collector log file (sldrmd.log) :
##################
Too many domains psCom->Igen.sNb_dom(xxxx) >= g_nMaxDom(4000)
##################  

Patch level detected:Sysload Agent for any system
Product Version: Sysload 5.6.0

Description :The agent does not start or, in some cases, automatically stops.

Cause

Cause type:
Configuration
Root Cause: The message found in the Collector log file means that the agent is trying to retrieve a total of "xxxx" metrics.
By default, the maximum number of metrics the agent is able to collect is 4000.

Environment

OS: All
OS Version: All

Resolution

This value can be changed either through the SP Analyst Console (1) or directly in the agent configuration file(2).

1) From the SP Analyst Console

- Right-click on the agent ->“Modify Parameters� ->“Define Collector Parameters…�

- Select the “General� section

- Then, select the “Maximum number of domains� parameters

- Enter a value (In this case the minimum value should be “xxxx�, but in order to have some head-room, a value stricly greater than “xxxx� is recommended)

- Then click on “Apply� (You will be prompted to restart the Collector)

- Finally click on “Close�


2)In the agent configuration file

- In the [PARAM] section, add the following line :

Max_Dom=yyyy

(Where "yyyy" is a value greater than "xxxx")

Fix Status: No Fix
 

Additional Information

Workaround :
N/A