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The agent does not start or, in some cases, automatically stops.

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Article ID: 86938

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the Collector log file (sldrmd.log) :
##################
Too many domains psCom->Igen.sNb_dom(xxxx) >= g_nMaxDom(4000)
##################  

Patch level detected:Sysload Agent for any system
Product Version: Sysload 5.6.0

Description :The agent does not start or, in some cases, automatically stops.

Environment

OS: All
OS Version: All

Cause

Cause type:
Configuration
Root Cause: The message found in the Collector log file means that the agent is trying to retrieve a total of "xxxx" metrics.
By default, the maximum number of metrics the agent is able to collect is 4000.

Resolution

This value can be changed either through the SP Analyst Console (1) or directly in the agent configuration file(2).

1) From the SP Analyst Console

- Right-click on the agent ->“Modify Parameters� ->“Define Collector Parameters…�

- Select the “General� section

- Then, select the “Maximum number of domains� parameters

- Enter a value (In this case the minimum value should be “xxxx�, but in order to have some head-room, a value stricly greater than “xxxx� is recommended)

- Then click on “Apply� (You will be prompted to restart the Collector)

- Finally click on “Close�


2)In the agent configuration file

- In the [PARAM] section, add the following line :

Max_Dom=yyyy

(Where "yyyy" is a value greater than "xxxx")

Fix Status: No Fix
 

Additional Information

Workaround :
N/A