Error Message :
The log unistartdux can contains a message :
This application is already running (Or delete C:\AUTOMIC\DU_Explorer\RUNNING_PID file)

Patch level detected:Dollar Universe Explorer 6.3.01
Product Version: Dollar.Universe 6.3.01

Description :The Windows service of DUX is not able to start

Cause type:
Other
Root Cause: After a crash of server, there is a file that stay in the DU_Explorer directory named RUNNING_PID and this lock the Windows service

OS: Windows Server 2008

Remove the RUNNING_PID file and start DUX

Fix Status: No Fix

Workaround :
N/A