Dollar Universe Explorer does not start
Article ID: 86935
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
The log unistartdux can contains a message :
This application is already running (Or delete C:\AUTOMIC\DU_Explorer\RUNNING_PID file)
Patch level detected:Dollar Universe Explorer 6.3.01
Product Version: Dollar.Universe 6.3.01
Description :The Windows service of DUX is not able to start
The log unistartdux can contains a message :
This application is already running (Or delete C:\AUTOMIC\DU_Explorer\RUNNING_PID file)
Patch level detected:Dollar Universe Explorer 6.3.01
Product Version: Dollar.Universe 6.3.01
Description :The Windows service of DUX is not able to start
Environment
OS: Windows Server 2008
Cause
Cause type:
Other
Root Cause: After a crash of server, there is a file that stay in the DU_Explorer directory named RUNNING_PID and this lock the Windows service
Other
Root Cause: After a crash of server, there is a file that stay in the DU_Explorer directory named RUNNING_PID and this lock the Windows service
Resolution
Remove the RUNNING_PID file and start DUX
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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