Dollar Universe on Windows does not start up when a proxy is used.
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Article ID: 86924
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message : The error message in the universe.log:
########################## << 2012-10-26 14:23:06 0006024/UniServio /u_traite_req_io_prox/000000000 - username SYS_UNIADM not in users table << 2012-10-26 14:23:06 0005300/uxendatm /u_io_callsrv_gen /000000000 - Making connection to IO server: user (W32,REGAPP006T,VT,SYS_UNIADM) is not allowed on REGAPP006T,VITDEV,X ##########################
Description :Dollar Universe engines services do not start on Windows when the company is started using the uxstartup.bat and when a proxy is used.
Environment
OS: Windows OS Version: ALL
Cause
Cause type: Configuration Root Cause: This error is due to the fact that the login user(system user) is not properly defined in the proxy table of Dollar Universe.W32 * * sys_uniadm sys_uniadm
Resolution
-Delete the following entry on your proxy. W32 * * sys_uniadm sys_uniadm %UXEXE%\delproxy W32 "*" "*" sys_uniadm
-Recreate the proxy definition: %UXEXE%\setproxy W32 "*" "*" SYS_UNIADM sys_uniadm
-Reload the proxy definition: %UXEXE%\loadproxy_io
For example: %UXEXE%\loadproxy_io devnt20 TEST56 X