SP Portal collection error

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Article ID: 86923

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the sldppcoll.log file :

#####
Failed to collect Management server! [email protected]_server_name_or_IP:9900
#####

Patch level detected:Sysload Portal 5.70
Product Version: Sysload 5.7.0

Description :An error message regarding the collection appears in the sldppcoll.log file.

Cause

Cause type:
By design
Root Cause: Collection is based on specific types of Monitored Objects. No MO of those types is declared on the Management Server which is what's causing the error message.

Environment

OS: Windows

Resolution

Exclude from the collection task types of agents for which there are no agents declared on the Management Server

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0

Additional Information

Workaround :
N/A