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SP Portal collection error

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Article ID: 86923

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the sldppcoll.log file :

#####
Failed to collect Management server! [email protected]_server_name_or_IP:9900
#####

Patch level detected:Sysload Portal 5.70
Product Version: Sysload 5.7.0

Description :An error message regarding the collection appears in the sldppcoll.log file.

Environment

OS: Windows

Cause

Cause type:
By design
Root Cause: Collection is based on specific types of Monitored Objects. No MO of those types is declared on the Management Server which is what's causing the error message.

Resolution

Exclude from the collection task types of agents for which there are no agents declared on the Management Server

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0

Additional Information

Workaround :
N/A