Dollar Universe stopped submitting jobs on a AS400 system

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
Following error message were found in the universe.log

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<< 2013-01-17 08:31:41 0031407/UXCDJSRV /u_cdj_trt_req /000000000 - Error reading request: Connection closed (-2147483648)
<< 2013-01-17 08:31:41 0031407/UXCDJSRV /u_cdj_trt_req /000000000 - Error reading request: Connection closed (-2147483648)
<< 2013-01-17 08:32:00 0031407/UXCDJSRV /u_cdj_trt_req /000000000 - Error reading request: Connection closed (-2147483648)
<< 2013-01-17 08:32:06 0031407/UXCDJSRV /u_cdj_main /000000000 - End of CDJ server
<< 2013-01-17 08:32:06 0031414/UXCDJSRV /u_ferm_serv_thread /000000000 - End of CDJ server
<< 2013-01-17 08:32:07 0031414/UXCDJSRV /u_cdj_main /000000000 - End of CDJ server
<< 2013-01-17 08:32:11 0031408/uxord /uxord /000000000 - After recv: IO server stopped, shutdown engine
<< 2013-01-17 08:32:11 0031413/UXSUR /uxord /000000000 - After recv: IO server stopped, shutdown engine
<< 2013-01-17 08:32:16 0031411/uxech /uxech /000000000 - After recv: IO server stopped, shutdown engine
<< 2013-01-17 08:32:17 0031406/ /u_io_srv_main /000000000 - End of IO server: company ¬GIPS01| area 'X IO S1410'
<< 2013-01-17 08:32:17 0031409/uxcal /uxcal /000000000 - After recv: IO server stopped, shutdown engine
<< 2013-01-17 08:32:21 0031418/uxech /uxech /000000000 - After recv: IO server stopped, shutdown engine
<< 2013-01-17 08:32:21 0031412/ /u_io_srv_main /000000000 - End of IO server: company ¬GIPS01| area 'S IO S1410'

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Patch level detected:Dollar Universe 5.1
Product Version: Dollar.Universe 5.1.1 FX24905

Description :Dollar Universe stopped submitting jobs on a AS400 system

 

Cause

Cause type:
Other
Root Cause: The problem can come from a datafile corruption which can be resolved by an offline reorg

 

Environment

OS: IBM AS/400
OS Version: All

 

Resolution

To solve the issue, please apply an offline reorganization:
-- Load the environment
uxsetenv

-- Stop Dollar Universe (not the subsystem)
UXSHUTDOWN COMPANY(UNIPRD)

-- check that all processes are down using:

WRKACTJOB

-- Run the offline reorg commande:
URGZSUBMIT CONFIRM(*YES)

-- Wait the end of URGZSUBMIT job using wrkactjob command.

-- Start again Dollar Universe
UXSTARTUP COMPANY(UNIPRD)

Fix Status: No Fix
 

 

Additional Information

Workaround :
N/A