Dollar Universe doesn't start.

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Article ID: 86902

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the universe.log:

#############
Probleme d'acces au fichier suivi des automates
#############

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe doesn't start.

Cause

Cause type:
Other
Root Cause: This file can be corrupted after a filesystem full and/or system crash issue.

Environment

OS: All
OS Version: All
Related configuration item(s): All Dollar Universe 5.x

Resolution

On UNIX/LINUX
1. From mgr directory, load the environment: . ./uxsetenv
2. Stop Dollar Universe: $UXMGR/uxshutdown
3. Make sure that the processes are not running and then kill the processes if they remain
4. Make sure that there is enough free space on the system
5 Launch the reorganization: $UXMGR/ux_vrf_rgz_rst
6 Start Dollar Universe again: $UXMGR/uxstartup

On Windows
1.Shutdown the Dollar Universe company
2.Open a MS-DOS window
3.Load the company environment by using the "uxsetenv" in the mgr folder
4.Check all the services are shutdown and all the Dollar Universe windows are closed
5.Execute the command line "ux_vrf_rgz_rst > reorg.log"
6.Restart the Dollar Universe company

Fix Status: No Fix
 

Additional Information

Workaround :
N/A