Collect script does not retrieve a value caused wrong values of the metrics are sent by a custom agent
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Collect script does not retrieve a value caused wrong values of the metrics are sent by a custom agent

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Article ID: 86898

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
None

Patch level detected:Sysload Studio 1.20
Product Version: Sysload 5.5.0

Description :Wrong values of the metrics are sent by a custom agent when the collect script does not retrieve a value when collecting.

Environment

OS: Windows Server 2008
OS Version: 2008 R2 x64

Cause

Cause type:
By design
Root Cause: On version 1.21 and inferior of SP Studio, value interpolation was set by default.

Resolution

This problem has now been resolved by the introduction of the new option "Value Interpolation" in the "General" tab. By default "Value Interpolation" is not activated.

Fix Status: Released

Fix Version(s):
Component: Studio
Version: Sysload 5.5.0

Additional Information

Workaround :
N/A
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