Active Directory users are not created during Upgrade to Dollar Universe 6 on Linux platforms
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Article ID: 86879
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Updated On:
Products
CA Automic Dollar Universe
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Issue/Introduction
Error Message : In the upgrade wizard log file : bfr_i_cal01 is a Active Directory user: ========================================================================================== | 2014-09-15 09:22:25 |ERROR|X|IO |pid=24026.4023384944| populate_taart_zontache | Submission account bfr_i_cal01 not found | 2014-09-15 09:22:25 |ERROR|X|IO |pid=24026.4023384944| xn_get_id | O_TYPE_USER ID not found for <bfr_i_cal01> | 2014-09-15 09:22:25 |ERROR|X|IO |pid=24026.4023384944| o_io_cache_data_provider_ | Error getting ID for <bfr_i_cal01>: 600 | 2014-09-15 09:22:25 |ERROR|X|IO |pid=24026.4023384944| owls_user_read | cannot find internal ID for USER [bfr_i_cal01] | 2014-09-15 09:22:25 |ERROR|X|IO |pid=24026.4023384944| o_io_cache_data_provider_ | Error getting User <bfr_i_cal01>: 600 | 2014-09-15 09:22:25 |WARN |X|IO |pid=24026.4023384944| owls_retrieve_user_author | cannot read USER author code [bfr_i_cal01], err ========================================================================================== Patch level detected:Dollar Universe 6.1.00 Product Version: Dollar.Universe 6.1.0 Description :Upgrade to V6 on Linux System, the submission accounts triggered by Active Directory system users are not recreated. Import of task submitted by these users fails systematically.
Cause
Cause type: Defect Root Cause: N/A
Resolution
Problem can be bypassed by adding the concerned AD users to the /etc/passwd for all the upgrade. The V6.3.01 will be available in the 2nd week of October. Fix Status: Released Fix Version(s): Component: Application.Server Version: Dollar.Universe 6.3.01
Additional Information
Workaround : N/A
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