After a System crash / Power Outage the Dollar Universe node does not work properly

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Article ID: 86873

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Depending on what was happening at the time of the shutdown/crash, there could be many different error messages, such as:

|FATAL|X|IO |pid=1972.2608| o_ord_cycle | Launcher cannot submit jobs anymore: stopping. Please purge executions before restarting

-- Or the data file may have been marked as invalid, with a _inv added to the end of the data file name.

Patch level detected:Dollar Universe 6.3.00
When Dollar Universe is not stopped properly, or there is a power failure and the system crashes, a data file corruption may occur.

Cause

Cause type:
Other
Root Cause: Dollar Universe was not shutdown properly.
In case it was, the following message should be displayed in the universe.log file:

|INFO |X|IO |pid=1972.2024| u_io_srv_main | End of IO server: company [COMPANY_NAME] area 'X

Environment

OS: All

Resolution

Depending on the type of data corruption,it may be necessary to restore or reinitialize one of the affected data files.

The procedure for Windows is:

1) Stop Dollar Universe
2) Load the environment: unienv.bat
3) Backup the impacted data file
4) Fix the impacted data file either by restoring it or by a reinitialization.
  • a) Either restore the impacted data file from a system backup
  • b) Or reinitialize the impacted data file via the command uxrazfic 
    • %UNI_DIR_EXEC%\bin\uxrazfic NAME_OF_THE_FILE AREA

5) Launch a reorganization:
%UNI_DIR_EXEC%\unireorg > reorg.log
6)Start $U

The procedure for Unix is:

1) Stop Dollar Universe and all the processes
2) Load the environment: . ./unienv.ksh
3) Backup the impacted data file
4) Fix the impacted data file either by restoring it or by a reinitialization.
a) Either restore the impacted data file from a system backup
b) Or reinitialize the impacted data file via the command uxrazfic 
$UNI_DIR_EXEC/uxrazfic NAME_OF_THE_FILE AREA

5) Launch a reorganization: 
$UNI_DIR_EXEC/unireorg > reorg.log
6)Start $U

Fix Status: No Fix

Additional Information

Workaround :
N/A