bin/uxstrcmd: error while loading shared libraries: libunidqm_api.so

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
Message in the job log
_______________________________________________________________________________________
/opt/ORSYP/DUAS/DGAC01_NA-NOIRH-APP-X/bin/uxstrcmd: error while loading shared libraries: libunidqm_api.so: cannot open shared object file: No such file or directory
Enhanced status management : return code is 127
Enhanced status management : job status set to ABORTED

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :CL_EXT Uprocs fails systematically for a specific user. The system user is created but it is a non Dollar Universe administrator user

Cause

Cause type:
Configuration
Root Cause: The values of LD_LIBRARY_PATH of the Dollar Universe Administrator User (here root ) and of the impacted Submission user (here below dg7ppd) have different definitions. For the user dg7ppd all Dollar Universe Paths are missing.
User dg7ppd:Pour root :

Environment

OS: Linux

Resolution

To update LD_LIBRARY_PATH of the submission account with the values related with Dollar Universe contained in LD_LIBRARY_PATH of the Dollar Universe Administrator account.

Like for instance as an example :

LD_LIBRARY_PATH=/usr/lib:/lib:/cobol/lib:/opt/oracle/product/11gR2/clie:/opt/ORSYP/DUAS/DGAC01_NA-NOIRH-PIQ-APP-B/bin/lib:/opt/ORSYP/DUAS/DGAC01_NA-NOIRH-PIQ-APP-B/bin/bin_sap/lib:/opt/ORSYP/DUAS/DGAC01_NA-NOIRH-PIQ-APP-B/bin/bin_oapp/lib:/opt/ORSYP/DUAS/DGAC01_NA-NOIRH-PIQ-APP-B/bin/lib64:

Fix Status: No Fix
 

Additional Information

Workaround :
N/A