Some special characters(ex. Ã© Ã¨ Ã Ã¹ Ãª Ã« Ã§ Â° ) are not correctly printed in U_SPV_LOG.LOG
Article ID: 86858
CA Automic Dollar Universe
Affects Release version(s): 5
Error Message :
No error message.
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :Some special characters(ex. Ã© Ã¨ Ã Ã¹ Ãª Ã« Ã§ Â° ) are not correctly printed in U_SPV_LOG.LOG, which are defined in the "Default information" field when generic supervision is used.
Root Cause: The issue could be the character encoding with the text editor used when opening the file U_SPV_LOG.LOG.
OS: Windows Seven
OS Version: Microsoft Windows 7 Professional
Change the character encoding of the text editor being used. For example, when we open the U_SPV_LOG.LOG using VIM and we change the encoding to cp863, all the special characters are shown correctly.
After opening the U_SPV_LOG.LOG using VIM:
- Type " :set encoding=cp1252 " and press enter.
Please note that this is for VIM text editor. The solution may differ depending on the text editor being used.
Fix Status: No Fix