Job are not submitted from Dollar Universe to the SAP Manager.

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the universe.log file, an unknown hostname is mentioned in this kind of error message:
#########################
/u_api_call_agtsap_gu/000000000 - Network error sending data to Dollar Universe Manager for SAP port=10620 host=twdus03: Unknown host (gethostbyname(twdus03) returns null pointer)
#########################

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :Job are not submitted from Dollar Universe to the SAP Manager.

 

Cause

Cause type:
Configuration
Root Cause: The node name in uxsrsrv.sck file on the Dollar Universe side and uxsapagt.host on the SAP Manager side have to be the same.

 

Environment

OS: Windows
OS Version: All

 

Resolution

Inside the file 'uxsrsrv.sck' the DUAS node name is : 'TWDUS03'
Inside the file 'uxsapagt.host', the following line is present : TF1_01/*/*: twdus03.
Both have to be uppercase TWDUS03 (or both lowercase)

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002

 

Additional Information

Workaround :
N/A