Uprocs don't execute due to missing script in <DUAS>/exp/upr

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Article ID: 86852

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Uprocs fail stating the Uproc is Unknown with no Job Log.

Additionally,  some uprocs may fail with the following kind of errors related to a missing uproc script:

 

Error Message :
Job log:
###############################
----------------------- 
Running uxuproapp 
----------------------- 
I/O warning : failed to load external entity "/gpspgjp1/dollaru/GEPRD1/exp/upr/IGOMS00010.000" 
Error: XML Uproc file /gpspgjp1/dollaru/GEPRD1/exp/upr/IGOMS00010.000 is invalid. 

Error: Could not get the Uproc attributes. Error code is 
255 
The execution of the concurrent program generated errors.

Return Code = 1

OR

CL Not executable by this user or inexistant
###############################



Description :Uprocs Abort with Job log and History Trace and this is not impacting all the uprocs but only a few.

 

Cause

Cause type: Configuration


Root Cause: Due to a problem with the disk mount files have been erased or corrupted

 

Environment

OS: All OS

Product Version: Dollar.Universe 5.x

 

Resolution

Restore the Dollar Universe instance from a backup taken before the issue started to occur.