The Univiewer Management Server service does not start properly.

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
    The error message below is produced when starting the UVMS.
######################################
-------------------------------------------------------
UniViewer Management Server startup procedure
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Setting 1024 to process open files limit.
Setting 256 to minimum allocated heap memory (Mbytes).
Setting 512 to maximum allocated heap memory (Mbytes).
Waiting for start ...
Waiting for start ...
.............
Waiting for start ...

UVMS has not started, check log \(/.../...../.../data/log/uvserver.log\) for details.
######################################

Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The Univiewer Management Server service does not start properly.

 

Environment

OS: All
OS Version: ALL

 

Cause

Cause type:
Configuration
Root Cause: The hostname of the UVMS is mapped to an incorrect IP address in the hosts file of the host machine.

 

Resolution

Please make sure that the hostname used by UVMS located in the "values.xml" file is reachable or has correct IP address.

solarisdemo10
HOST=solarisdemo10

Fix Status: No Fix
 

 

Additional Information

Workaround :
N/A