DUAS: Error getting port numbers for Areas that are not Activated

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Article ID: 86840

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
This kind of errors appear in universe.log, being S the concerned Area

|ERROR|X|cmd|pid=25862.4137227968| owls_connect_auth | error getting port number for [SIO]/[S]
|ERROR|X|cmd|pid=25862.4137227968| o_callsrv_connect_r | Connection error 0 []
|ERROR|X|cmd|pid=25862.4137227968| owls_cmd_return | Can not connect to server. Error!

Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6
The above error messages appear from time to time in universe.log without knowing the reason.

Cause

Cause type:
By design
Root Cause: The error "error getting port number for [SIO]/[AREA]" appears in universe.log in case a command line like "uxlst atm AREA" is launched against an area that is not enabled in the node.

Environment

OS: All

Resolution

These errors are normal and can be ignored. 
Nevertheless, the supervision or Uproc scripts should be fixed as there is probably a "uxlst atm AREA" command that is being launched against some areas that are not Enabled in this node.

Fix Status: No Fix

Additional Information

Workaround :
N/A