DUAS: Error getting port numbers for Areas that are not Activated
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Article ID: 86840
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : This kind of errors appear in universe.log, being S the concerned Area
|ERROR|X|cmd|pid=25862.4137227968| owls_connect_auth | error getting port number for [SIO]/[S] |ERROR|X|cmd|pid=25862.4137227968| o_callsrv_connect_r | Connection error 0 [] |ERROR|X|cmd|pid=25862.4137227968| owls_cmd_return | Can not connect to server. Error!
Patch level detected:Dollar Universe 6.0 Product Version: Dollar.Universe 6 The above error messages appear from time to time in universe.log without knowing the reason.
Cause
Cause type: By design Root Cause: The error "error getting port number for [SIO]/[AREA]" appears in universe.log in case a command line like "uxlst atm AREA" is launched against an area that is not enabled in the node.
Environment
OS: All
Resolution
These errors are normal and can be ignored. Nevertheless, the supervision or Uproc scripts should be fixed as there is probably a "uxlst atm AREA" command that is being launched against some areas that are not Enabled in this node.