The binary sldppcoll.exe crashes when collecting AS400 agents

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Article ID: 86838

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
On the Windows application log we observe that the binary sldppcoll.exe crashes
Patch level detected:Sysload Portal 4.11
Product Version: Sysload 5.7.0

Description :The Sysload Portal 4.11 collection task aborts when collecting an AS400 agent

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0

Additional Information

Workaround :
N/A