Error "Unable to Modify the Listen Port for the Current Admin Connection" Encountered When Editing a Listen Port in Policy Manager

Products

• STARTER PACK-7
• CA API Gateway

Issue/Introduction

When editing a Listen Port via Policy Manager, the following error may be encountered upon saving the changes to the Listen Port:

Unable to modify the listen port for the current admin connection

Environment

Release:
Component: APIGTW

Cause

This error occurs because the port is in use for the current administrative connection via Policy Manager. Changes cannot be saved to a Listen Port when it is currently open for the active Policy Manager session. For example: if connecting on port 8443 via Policy Manager, then changes cannot be made to Listen Port 8443.

Resolution

To resolve the issue, perform the following steps:

1. Disconnect from the current Policy Manager session.
2. Connect to the Gateway again with Policy Manager but this time using a different port number than the port needing to be edited.
   • Example: If changes couldn't be made to 8443, then try making the changes while connecting over port 9443.
   • Gateway host connection should be in the format of <GatewayIP/Hostname>:<Port#>

Additional Information

• Start the Policy Manager section in the Gateway product documentation.