Dollar Universe stops while performing the online reorganization
Article ID: 86770
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
The following errors appears on the universe.log during that period, followed by the typical messages indicating that the node stops.:
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| 2016-10-17 00:04:31 |ERROR|X|IO |pid=13828200.4113| u_move_file | u_move_file error
| 2016-10-17 00:04:31 |ERROR|X|IO |pid=13828200.4113| u_trt_req_rgz | u_fmpi60 reorganization error: Rename idx file error. stopping...
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Patch level detected:Dollar Universe 6.4.41
Product Version: Dollar.Universe 6.4.41
Description :While doing the online reorganization ( by default around 00:01), the dollar universe node stops by itself.
The following errors appears on the universe.log during that period, followed by the typical messages indicating that the node stops.:
#############
| 2016-10-17 00:04:31 |ERROR|X|IO |pid=13828200.4113| u_move_file | u_move_file error
| 2016-10-17 00:04:31 |ERROR|X|IO |pid=13828200.4113| u_trt_req_rgz | u_fmpi60 reorganization error: Rename idx file error. stopping...
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Patch level detected:Dollar Universe 6.4.41
Product Version: Dollar.Universe 6.4.41
Description :While doing the online reorganization ( by default around 00:01), the dollar universe node stops by itself.
Environment
OS: All Unix
Cause
Cause type:
By design
Root Cause: Starting on Dollar Universe version 6.4.41, the node will stop in case one of the files with extension dta or idx cannot be created / modified by the user launching the uxioserv process.On this case, the issue was due to a wrong manipulation executed as the root user instead of the dollar universe administrator user.
#CMD# ls -ltrai /var/universe/WBPROD/data/expAs you can see, the file u_fmpi60.idx could only be modified by root, and the uxioserv was running as wbuniva.
By design
Root Cause: Starting on Dollar Universe version 6.4.41, the node will stop in case one of the files with extension dta or idx cannot be created / modified by the user launching the uxioserv process.On this case, the issue was due to a wrong manipulation executed as the root user instead of the dollar universe administrator user.
#CMD# ls -ltrai /var/universe/WBPROD/data/expAs you can see, the file u_fmpi60.idx could only be modified by root, and the uxioserv was running as wbuniva.
Resolution
In order to fix the issue, simply launch the command uxrights to restore the correct permissions / owner on all the dollar universe files.
For that, please apply the following procedure ( the node should be stopped while doing so):
1. Login as root
2. Load the dollar universe environment:
. ./unienv.ksh
3. Launch the following command with the node stopped (replace wbuniva by the correct user administrator of the node):
$UNI_DIR_EXEC/uxrights -m assign -a wbuniva
4. Connect as the administrator of the node ( replace wbuniva by the correct user administrator of the node):
su - wbuniva
5. Load the dollar universe environment:
. ./unienv.ksh
6. Launch an offline reorganization:
$UNI_DIR_EXEC/unireorg
7. Start the node:
$UNI_DIR_EXEC/unistart
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41
For that, please apply the following procedure ( the node should be stopped while doing so):
1. Login as root
2. Load the dollar universe environment:
. ./unienv.ksh
3. Launch the following command with the node stopped (replace wbuniva by the correct user administrator of the node):
$UNI_DIR_EXEC/uxrights -m assign -a wbuniva
4. Connect as the administrator of the node ( replace wbuniva by the correct user administrator of the node):
su - wbuniva
5. Load the dollar universe environment:
. ./unienv.ksh
6. Launch an offline reorganization:
$UNI_DIR_EXEC/unireorg
7. Start the node:
$UNI_DIR_EXEC/unistart
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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