When switching the Authorization key on the POST requests to submit a trigger, the trigger remains in status Incomplete

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Article ID: 86731

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
On the universe.log with the main log level set to: 0,SECURITY,IOAPI


Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :When switching the Authorization key on the POST requests to submit a trigger, the trigger remains in status Incomplete because the current username and the old username get mixed up.
This generates the access denied error on duas side saying that the task cannot be found.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41

Additional Information

Workaround :
N/A