Launcher delay for SAP jobs

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Article ID: 86712

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
No error

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Jobs are getting stuck in Launch wait status, and they start running a couple of minutes later. For example 10:00 AM job will start at 10:04 AM. If the launch window for those jobs is 2 minutes, than 10:00 AM will go to time over run at 10:04.
The launcher's wakeup time is in the past when the problem occurs.

Cause

Cause type:
Defect
Root Cause: Manager SAP 4.4.1 is used too.

Environment

OS: All

Resolution

The FX24937A for manager SAP 4.4.1 must be installed too.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
FX25010

Additional Information

Workaround :
N/A