Reporter extraction fails with read timeout

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Article ID: 86705

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In Extraction Job Log or Reporter's server.log:
Process ABORTED. Status changed to ABORTED. Reason: java.lang.Exception: java.util.concurrent.ExecutionException: com.orsyp.UniverseException: decode error : Read timed out for class: class com.orsyp.owls.msg.ResultMsg$OwlsResult

Patch level detected:Reporter 6.2.00
The Reporter Extraction fails with a read timeout.

Cause

Cause type:
Defect
Root Cause: This is a defect affecting Reporter 6

Environment

OS: All
OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Dollar Universe Reporter 6.2.41 - Available

Additional Information

Workaround :
N/A