Affects Release version(s): 5
Error Message :
a start attempt of the sysload oracle collector from the service panel returns the error message box:
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Windows could not start the Sysload Oracle Collector service to Local Computer
Error 1057 : The process teminated unexpectedly.
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In the sldord.log the process logging terminates abruptly after the message :
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Tue Sep 03 08:48:09 2013: coll - . OCI version : 8
Tue Sep 03 08:48:09 2013: coll - . Oracle client major version : 10g
Tue Sep 03 08:48:09 2013: coll - . LUname : SRV-WVORA2008 Windows5.2 5 2 i686
Tue Sep 03 08:48:09 2013: coll -
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Patch level detected:SP Analyst Agent for Oracle 5.50 (Windows)
Product Version: Sysload 5.5.0
Description :Impossible to start the Oracle SP Analyst collector.