DUAS5: SAP jobs abort during a high load period and SAP manager crashes
book
Article ID: 86698
calendar_today
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message : The following message will show up in uxjcs.log: # agt_jnl_file_load # Error reading '/var/universe/agtsap/exec/uxsapjnl.dat' file entries # agt_sap_init # Error loading jnl file (-1)
Patch level detected:Manager for SAP 4.4.1 Product Version: Dollar.Universe 5.6.0 FX25010 + Manager for SAP 4.4.1 Description :SAP jobs aborts; SAP manager process hangs or crashes during a high load period after a corruption of the Journal file ( uxsapjnl.dat)
Environment
OS: All Linux/Unix OS Version: All
Cause
Cause type: Other Root Cause: The root cause has been identified as a SAP issue. Using the XBP3.0 features to recover SAP job logs (partially) and spools (depending of their size) will avoid occurencies of the SAP librfc issue.
Resolution
This is fixed after the SAP XBP2 upgrade to XBP3 and upgrade of the SAP Manager to version 6.
Fix Status: No Fix
Additional Information
Workaround : Restart the SAP Manager ( after renaming the journal file).