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DUAS5: SAP jobs abort during a high load period and SAP manager crashes
Article ID: 86698
CA Automic Dollar Universe
Affects Release version(s): 5
Error Message : The following message will show up in uxjcs.log: # agt_jnl_file_load # Error reading '/var/universe/agtsap/exec/uxsapjnl.dat' file entries # agt_sap_init # Error loading jnl file (-1)
Patch level detected:Manager for SAP 4.4.1 Product Version: Dollar.Universe 5.6.0 FX25010 + Manager for SAP 4.4.1 Description :SAP jobs aborts; SAP manager process hangs or crashes during a high load period after a corruption of the Journal file ( uxsapjnl.dat)
Cause type: Other Root Cause: The root cause has been identified as a SAP issue. Using the XBP3.0 features to recover SAP job logs (partially) and spools (depending of their size) will avoid occurencies of the SAP librfc issue.
OS: All Linux/Unix OS Version: All
This is fixed after the SAP XBP2 upgrade to XBP3 and upgrade of the SAP Manager to version 6.
Fix Status: No Fix
Workaround : Restart the SAP Manager ( after renaming the journal file).