Can't use profiles with Software Distrubution to install AIX LPAR or Citrix Agents

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Article ID: 86677

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 1

Error Message :
On the setup.log you will find errors related to not retrieving the information from the configuration files:
############################
 tkServer and entity_short_long not found
############################ 

Patch level detected:SP Analyst Software Distribution Server 1.00
Product Version: Sysload 1.0.0

Description :Can't use profiles with Software Distrubution to install AIX LPAR or Citrix Agents

Cause

Cause type:
Defect
Root Cause: This is a defect on the profile models for the collector_unix and the collector_citrix on Software Distribution Server

Environment

OS: Windows Server 2008
OS Version: 2008 R2 x64

Resolution

For the AIX LPAR model:
#################################
Duplicate the collector_unix profile
Then click on Add a new file: sldrmd-lpar.ini
Add the configuration on this file sldrmd-lpar.ini, ignoring the one by default sldrmd.ini
Use this profile while deploying to an AIX LPAR
#################################

For the Citrix model:
#################################
Edit the collector_citrix profile
Then click on Add a new file: sldrmd_ctx.ini
Add the configuration on this file sldrmd_ctx.ini, ignoring the one by default sldrmd.ini
Use this profile while deploying to a Citrix server
#################################

Fix Status: Released

Fix Version(s):
Component: Software Distribution
Version: Sysload 1.1.0

Additional Information

Workaround :
N/A