GSI Service can not be started

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
 In the universe.log:
###################################################
| 2013-03-08 12:01:58 |ERROR|X|IO |pid=10536.9120| k_start_service | OpenService failed (1060) for UNIVAT_vmstm2k8r2_GSI_X 
| 2013-03-08 12:01:58 |ERROR|X|IO |pid=10536.9120| k_start_engine | Unable to start engine [GSI] 
| 2013-03-08 12:01:58 |ERROR|X|IO |pid=10536.9120| u_io_launch_engines | Unable to start GSI
###################################################  

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :On Windows, GSI Service can not be started.

Environment

OS: Windows
OS Version: All supported

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

This issue has been fixed on Dollar Universe version 6.0.14 and above.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A