Sysload Agent HyperV: collection stops when one of the monitored hosts is not reachable

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Article ID: 86653

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
This kind of errors appear on the sldhyperv.log:
###################################
sldhyperv - OPerfManager - Error <6> getting performance data for computer name 'XXX-XXX'
sldhyperv - OPerfManager_Collect failed !
################################### 

Patch level detected:SP Analyst Agent for Hyper-V 5.60
Product Version: Sysload 5.6.0

Description :When one of the Hyper-V hosts monitored by the agend is unreachable, some error appear on the log and none of the other hosts is collected anymore

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
5.60a

Additional Information

Workaround :
N/A