Sysload Agent for OS/400 : INIT_FILES content is erroneous when Arabic language is set

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Article ID: 86647

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
Sections and comments do not appear on the configuration file of the agent so the agent cannot start.

Patch level detected:SP Analyst Agent for OS/400 5.60
Product Version: Sysload 5.6.0

Description :When session code is set for arabic language, after install INIT_FILES content is erroneous, so the agent can't start.

Cause

Cause type:
Configuration
Root Cause: N/A

Environment

OS: IBM AS/400

Resolution

In order to avoid this problem, please apply the following procedure:

- Change the CCSID code for the current session : CHGJOB CCSID (297)
- Reinstall the agent

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A