Sysload Agent for Windows : Collector freezes during the shutdown of the Server

Article Id: 86641

Status: Published

Updated On: 15-04-2018 08:02

Legacy Id: 000012869

Products:

CA Automic Sysload

Issue/Introduction:

Affects Release version(s): 5

Error Message :
The Windows Server freezes at shutdown.

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :When system is shutting down, the Collector freezes and does not allow the server to shutdown properly.

Cause:

Cause type:
Defect
Root Cause: N/A

Environment:

OS: Windows

Resolution:

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)

Additional Information:

Workaround :
N/A