Sysload Agent for Windows : Collector freezes during the shutdown of the Server

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Article ID: 86641

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
The Windows Server freezes at shutdown.

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :When system is shutting down, the Collector freezes and does not allow the server to shutdown properly.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)

Additional Information

Workaround :
N/A