Sysload Token Server : The setup is case sensitive for the hostname

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Article ID: 86638

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
Token Server could not start because of the license being generated with a different case for the hostname.

Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0

Description :The setup of the Token Server does not take the correct hostname that is defined on the server, but the license is case sensitive.
The license file has been generated with the server name (hostname), so therefore it won't work.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Token Server
Version: Sysload 5.6.0
5.60b

Additional Information

Workaround :
N/A