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IO X service creation fails during an installation on Windows 2012
Article ID: 86632
CA Automic Dollar Universe
Error Message : During installation procedure following error messages were returned by the system. Faulting application name: UniServIO.exe, version: 126.96.36.199, time stamp: 0x54c12cb6 Patch level detected:Dollar Universe 6.3.00 Product Version: Dollar.Universe 6.3.01
Description :The whole installation seems to be successful. Only the IO_X service has not been created. Therefore starting DUAS is impossible.
Cause type: Configuration Root Cause: According to forums and discussion this kind of problem maybe due to a complex access rights issue and may occur on Windows system
OS: Windows Server 2008 OS Version: Windows Server 2012 R2
The solution is to create manually the IO X service. This is possible in V6 as it formerly was in V5 . Therefore the user must connected as a local Administrator on the system:
Browse to the company folder Load the environment Browse to the bin folder
To obtain the help instruction to the command uniservio run : =============================================================== C:\ORSYP\DUAS\TST600_vmstm2k8r2cst01\bin> uniservio -install Argument(s) missing -install to install the service -remove to remove the service Code Company Code Area type X/S/I/A