Jobs in a network session stay in Event wait status, while the remote condition is satisfied

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Article ID: 86628

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
When opening the received event in UVC an error that looks like the following appears:
|2015-05-06 11:20:25,117|ERROR||BackgroundWorker-38|com.orsyp.kmeleon.guibuilder.controller.ControllerInvocationHandler$3|
Patch level detected:Dollar Universe 6.4.01
Product Version: Dollar.Universe 6.4.01

Description :Jobs stay in Even Wait in a remote Session while the expected event is present. The expected event was received from the remote node but the event is corrupt (see below)

Cause

Cause type:
Defect
Root Cause: This issue occurs when the same user has different author codes on the two nodes involved in the network Session.

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.41

Additional Information

Workaround :
N/A