Jobs abort without job log when executed in a remote DQM queue

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
Error in universe.log on Physical Q server:
(number of messages seems proportional to Aborted jobs, ratio 2/1)
###
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.82348| u_dqm_ext_job_dist | Entry [15906] differ from article entry [15911]
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.82348| owls_dqm_job_exist | u_dqm_ext_job_dist returns -1
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.82348| process_fnc_read | process_exist in error: -1
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.88348| u_dqm_ext_job_dist | Entry [15907] differ from article entry [15911]
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.88348| owls_dqm_job_exist | u_dqm_ext_job_dist returns -1
| 2013-10-29 15:59:45 |ERROR|X|DQM|pid=105584.88348| process_fnc_read | process_exist in error: -1
###

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :When using remote physical DQM queues that process an important number of jobs, status and log information does not arrive at the logical queue and jobs abort.

Environment

OS: All
Related configuration item(s): Logical queue: Linux

Cause

Cause type:
Defect
Root Cause: This defect is related to the fact that the internal number of a job was not unique when using several DQM queues

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.41

Additional Information

Workaround :
N/A