When launching uniinstaller on Windows as a Domain User, the InstallShield log file is not found
Article ID: 86587
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
On the installation log, the following kind of error appears:
############
ISS log file "..........\Temp\X\ DUAS_6_ISS_installation.log" does not exist.
############
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :In some circumstances ,when launching the du_as installation with uniinstaller.bat the InstallShield log file is not found.
On the installation log, the following kind of error appears:
############
ISS log file "..........\Temp\X\ DUAS_6_ISS_installation.log" does not exist.
############
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :In some circumstances ,when launching the du_as installation with uniinstaller.bat the InstallShield log file is not found.
Environment
OS: Windows
Cause
Cause type:
Defect
Root Cause: The Installshield log was being created on a different temp folder than the expected.
Defect
Root Cause: The Installshield log was being created on a different temp folder than the expected.
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.41
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.41
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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