Launcher/Calculator cannot be started

book

Article ID: 86567

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the universe.log :

2012-08-09 14:09:44 0016139/uxcal /gam15a32 /000000000 - No valid license found

Patch level detected:Dollar Universe 5.5.2
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Long name license check is not correct and launcher/calculator cannot be started.

Cause

Cause type:
Configuration
Root Cause: The licenses calculated with node name containing characters "-" or "_" or "+" can be refused by Dollar Universe.

Environment

OS: All
OS Version: all

Resolution

This is fixed too from Dollar Universe 5.6 and patch FX24991.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
FX25004

Additional Information

Workaround :
N/A