Sysload Agent VMWare : Host service collector pool stop

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Article ID: 86563

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No error

Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0

Description :After installing the Sysload Agent for VMWare (Host & Cluster), the service collector pool stop.

Cause

Cause type:
Configuration
Root Cause: The Perl version 5.1 is not compatible with Sysload Agent for VMware Cluster 5.80

Environment

OS: Windows
Related configuration item(s): Vcenter : version 5.5 build 1476327

Resolution

Check your Perl version :

cmd> where perl
cmd> perl -V:version

Upgrade Perl to 5.5.
After upgrading, force the parameter "sliceQueries" in the Perl Command

Same issue on Sysload Agent for VMware Host 5.80

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 6.0.0

Additional Information

Workaround :
N/A