Sysload Agent for Windows : Collector freezes at startup

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No particular errors on the log.

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :Agent Windows 5.80 : freeze when it starts.
The process sldrmhst.exe remains in memory all the time.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)

Additional Information

Workaround :
N/A