Sysload Agent for Windows : Collector freezes at startup
Article ID: 86558
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
No particular errors on the log.
Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0
Description :Agent Windows 5.80 : freeze when it starts.
The process sldrmhst.exe remains in memory all the time.
Error Message :
No particular errors on the log.
Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0
Description :Agent Windows 5.80 : freeze when it starts.
The process sldrmhst.exe remains in memory all the time.
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Environment
OS: Windows
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)
Additional Information
Workaround :
N/A
N/A
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