Agent for vSphere : the collector cannot start after installation of the agent with vCLI 5.5
Article ID: 86505
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
When installing the agents vSphere 5.80, the following error message appears:
#########
VSphere powerCli is not installed or miss configured.
#########
Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0
Description :After upgrading or installing the vCLI 5.5, the Agents for vSphere vmcluster or vmhost can not be started / installed.
Error Message :
When installing the agents vSphere 5.80, the following error message appears:
#########
VSphere powerCli is not installed or miss configured.
#########
Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0
Description :After upgrading or installing the vCLI 5.5, the Agents for vSphere vmcluster or vmhost can not be started / installed.
Cause
Cause type:
Defect
Root Cause: The agent setup is not compatible with client 5.5 up2
Defect
Root Cause: The agent setup is not compatible with client 5.5 up2
Environment
OS: Windows
Related configuration item(s): vCLI 5.5.
Related configuration item(s): vCLI 5.5.
Resolution
The issue also affects the agent Sysload Agent for VMware Host.
In order to fix the problem, please upgrade / install the agent on version 6.00
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 6.0.0
In order to fix the problem, please upgrade / install the agent on version 6.00
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 6.0.0
Additional Information
Workaround :
N/A
N/A
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