Database unreachable while creating Uproc OAPP_PGM or OAPP_SET

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
Pop-up Error in UVC: 

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Database unreachable 
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Error in universe.log: 
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| 2015-02-27 16:05:13 |ERROR|X|OAP|pid=17798.6740848| uxoapp_oci_create_connect | ORA-12705: Cannot access NLS data files or invalid environment specified 
| 2015-02-27 16:05:13 |ERROR|X|OAP|pid=17798.6740848| uxoapp_oci_create_connect | Error opening the OCI session (OCISessionBegin)
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Patch level detected:Dollar Universe 6.3.00
Product Version: Dollar.Universe 6.3.01

Description :Impossible to create or modify an Uproc of type OAPP_PGM or OAPP_SET (Manager for OAPP or OEBS) while opening Edit in the "Update Uproc" screen

Environment

OS: All

Cause

Cause type:
By design
Root Cause: It happens when NLS_LANG variable is not empty

Resolution

In the file $UNI_DIR_NODEFILES/unienv_oapp_specific.ksh
make sure that the variable NLS_LANG is empty.

Add the following after the line that sources the Oracle environment:
NLS_LANG=
export NLS_LANG

Fix Status: No Fix
 

Additional Information

Workaround :
N/A