Some sessions and Uprocs are missing after rebooting the server hosting a Dollar Universe node

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Article ID: 86494

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
The following kind error messages were present in the reorganization log.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
duplicate key SORASD08870ORABD08890U_AIX011 000000000000000000000000000000000000000 u_fseu50
duplicate key TORASD08870ORABD08890U_AIX011 000000000011000000012000000012000000012 u_fseu50
file open error 2 /var/universe/WBPROD/temp/u_fmse50.dta_rst
File : u_fmse50 , Area : A , Error date : Sun May 4 13:01:26 PDT 2014

file write error u_fupr50 status 15
File : u_fupr50 , Area : A , Error date : Sun May 4 13:01:29 PDT 2014
.
.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Some sessions and Uprocs are missing after rebooting the server hosting a Dollar Universe node.

Cause

Cause type:
Other
Root Cause: The root cause of the corruption of the data files could be the IO server was not properly stopped before stopping the whole system, or there could be some other system issue(ex. hard drive issue).

Environment

OS: All

Resolution

One of the ways to avoid any data file issue is checking if there's any Dollar Universe processes remaining before rebooting the machine.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A