Agent for VMWare: Unable to connect to vCenter 5.5 using Windows Authentication

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Article ID: 86493

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No errors

Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0

Description :Agent is unable to connect to the vCenter 5.5 when the "Windows authentication" method is selected during the setup.
The specified user is able to connect to vCenter through vCli GUI.
Both formats "[email protected]" and "Domain\user" were unsuccessfully tried.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows
Related configuration item(s): The issue also applies to the Sysload Agent for VMware Host

Resolution

Please note that the issue is also present on the Sysload Agent for VMware Host, same versions apply.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 6.0.0

Additional Information

Workaround :
N/A