Sysload Agent for Windows : Collector could not start

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Article ID: 86472

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
We can see in the sldrmd.log that the collector could not retreive his token and stops on:
[coll] AutoDeclare - Thread has started

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :The collector could not retreive his token and stops on the Autodeclare thread

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80a

Additional Information

Workaround :
N/A