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Impossible to stop Univiewer Management Server. The ojw.exe process remains running.
Article ID: 86457
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
In uvserver.log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
| 2014-01-24 21:03:28 |ERROR| request-worker-10 | com.orsyp.central.server.AuthentificationStdImpl | Passphrase not authorized for clase8univ_MgtServer
| 2014-01-24 21:03:28 |ERROR| main | com.orsyp.central.server.CommonCommand | Unable to send UVMS stop request
com.orsyp.UniverseException: Central IO Connection problem - Access denied: Invalid password [UJCENT/clase8univ_MgtServer/X]
at com.orsyp.std.engine.KmeleonEngineStdImpl.init(KmeleonEngineStdImpl.java:266)
at com.orsyp.std.EngineStdImpl.init(EngineStdImpl.java:58)
at com.orsyp.std.EngineStdImpl.init(EngineStdImpl.java:51)
at com.orsyp.central.server.StopCentralServer.executeAfterAuth(StopCentralServer.java:46)
at com.orsyp.central.AbstractCommonCommand.execute(AbstractCommonCommand.java:531)
at com.orsyp.central.server.StopCentralServer.main(StopCentralServer.java:35)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Impossible to stop Univiewer Management Server. The ojw.exe process remains running.
In uvserver.log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
| 2014-01-24 21:03:28 |ERROR| request-worker-10 | com.orsyp.central.server.AuthentificationStdImpl | Passphrase not authorized for clase8univ_MgtServer
| 2014-01-24 21:03:28 |ERROR| main | com.orsyp.central.server.CommonCommand | Unable to send UVMS stop request
com.orsyp.UniverseException: Central IO Connection problem - Access denied: Invalid password [UJCENT/clase8univ_MgtServer/X]
at com.orsyp.std.engine.KmeleonEngineStdImpl.init(KmeleonEngineStdImpl.java:266)
at com.orsyp.std.EngineStdImpl.init(EngineStdImpl.java:58)
at com.orsyp.std.EngineStdImpl.init(EngineStdImpl.java:51)
at com.orsyp.central.server.StopCentralServer.executeAfterAuth(StopCentralServer.java:46)
at com.orsyp.central.AbstractCommonCommand.execute(AbstractCommonCommand.java:531)
at com.orsyp.central.server.StopCentralServer.main(StopCentralServer.java:35)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Impossible to stop Univiewer Management Server. The ojw.exe process remains running.
Cause
Cause type:
Configuration
Root Cause: The hostname in the UVMS data base(UNI_UV_HOSTS tables) does not have the case(lower/upper) as in the values.xml.
For example, in the values.xml the hostname is in lower case clase8univ.adn.intra but in UNI_UV_HOSTS, it is in upper case.
Configuration
Root Cause: The hostname in the UVMS data base(UNI_UV_HOSTS tables) does not have the case(lower/upper) as in the values.xml.
For example, in the values.xml the hostname is in lower case clase8univ.adn.intra but in UNI_UV_HOSTS, it is in upper case.
Environment
OS: Windows
Resolution
In order to move forward with this issue, please do the following:
-Please stop your UVMS.
-Add the following in your hosts files of your Windows machine.
CLASE8UNIV.ADN.INTRA
-Modify the values.xml:
From:
clase8univ.adn.intra
HOST=clase8univ.adn.intra
To:
CLASE8UNIV.ADN.INTRA
HOST=CLASE8UNIV.ADN.INTRA
Fix Status: No Fix
-Please stop your UVMS.
-Add the following in your hosts files of your Windows machine.
CLASE8UNIV.ADN.INTRA
-Modify the values.xml:
From:
clase8univ.adn.intra
HOST=clase8univ.adn.intra
To:
CLASE8UNIV.ADN.INTRA
HOST=CLASE8UNIV.ADN.INTRA
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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