SP Portal collection task keeps on running even if the management server is stopped

book

Article ID: 86454

calendar_today

Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the sldppcoll.log:
############################
LPtrVerif - OArray.c[793] - Invalid Index Error nIdx=2, nSize=1
LPtrVerif - OPtrArray.c[165] - Invalid Pointer Error
LPtrVerif - OString.c[1671] - Invalid Pointer Error
############################

Patch level detected:Sysload Portal 4.11
Product Version: Sysload 5.7.0

Description :The sldppcoll.exe processe and the Sysload Portal collection keep on running even though the Management Server is stopped during the collection.
The ongoing "ghost" collection task that remains in "running" status has to be manually deleted.
 

Cause

Cause type:
Defect
Root Cause: N/A
 

Environment

OS: Windows
 

Resolution

Sysload Portal Collector v5.70 will now detect the loss of connection with the Management Server and the collection task will stop.

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0
 

Additional Information

Workaround :
N/A