DUAS 5: Jobs abort with "I/O warning : failed to load external entity"

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Article ID: 86438

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
I/O warning : failed to load external entity "/duas_directory/exp/upr/uprocname.000"
Error: XML Uproc file/duas_directory/exp/upr/uprocname.000 is invalid.

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5
Description:
Suddenly, Uproc aborts with the above error message.

Cause

Cause type:
Other
Root Cause: Wrong manipulation in the Uproc folder ( Uproc scripts zipped)

Environment

OS: All

Resolution

The uprocs' scripts with extension *.000 in the UXPEX(for EXP area) directory are compressed.
In order to fix the issue, please uncompress all the uproc scripts within UXPEX(for EXP area) or restore the folder from a previous backup.


Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A