Resource files hosted on a 64bit NFS share are not detected by Dollar Universe 5.6 -> jobs remain in Event Wait
Article ID: 86352
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
No error appear
Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010
Description :The resource files hosted on a 64bit NFS share are not detected by Dollar Universe 5.6, so the jobs with a dependency on those resources remain in Event Wait
Error Message :
No error appear
Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010
Description :The resource files hosted on a 64bit NFS share are not detected by Dollar Universe 5.6, so the jobs with a dependency on those resources remain in Event Wait
Cause
Cause type:
Configuration
Root Cause: Dollar Universe 5.6 processes are natively 32bit, so the files hosted on a 64bit NFS can't be detected by them.
Configuration
Root Cause: Dollar Universe 5.6 processes are natively 32bit, so the files hosted on a 64bit NFS can't be detected by them.
Environment
OS: All
Resolution
Please ask the Storage administrators to export the NFS share as 32bit instead of 64bit.
Else, you need to upgrade to Dollar Universe 6.3XX using the kits Linux64 or Windows64 that are full 64bit kits.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Else, you need to upgrade to Dollar Universe 6.3XX using the kits Linux64 or Windows64 that are full 64bit kits.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Additional Information
Workaround :
N/A
N/A
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