DU Explorer produces "database is empty" message when searching on the Web Page
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Article ID: 86335
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : In the workloadar.log file: ########################## | 2014-04-23 09:35:29 |ERROR| ExtractionRefThreadPool | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl$1 | Error during the extraction of the task: ACC_A_JOB1|ACCESS : com.orsyp.api.ObjectNotFoundException: Object not found - TaskId:[ACC_A_JOB1][][][][][][true] - [XGI600/usvmcps1/X] | 2014-04-23 09:35:29 |ERROR| ExtractionRefThreadPool | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl$1 | Error during the extraction of the task: TEST1|ACCESS : com.orsyp.api.ObjectNotFoundException: Object not found - TaskId:[TEST1][][][][][][true] - [XGI600/usvmcps1/X] | 2014-04-23 09:35:29 |ERROR| ExtractionRefThreadPool | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl$1 | Error during the extraction of the task: TEST2|ACCESS : com.orsyp.api.ObjectNotFoundException: Object not found - TaskId:[TEST2][][][][][][true] - [XGI600/usvmcps1/X] | 2014-04-23 09:35:29 |ERROR| ExtractionRefThreadPool | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl$1 | Error during the extraction of the task: ACC_A_JOB2|ACCESS : com.orsyp.api.ObjectNotFoundException: Object not found - TaskId:[ACC_A_JOB2][][][][][][true] - [XGI600/usvmcps1/X] | 2014-04-23 09:35:29 |ERROR| ExtractionRefThreadPool | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl$1 | Error during the extraction of the task: ACC_A_SCANFILE|ACCESS : com.orsyp.api.ObjectNotFoundException: Object not found - TaskId:[ACC_A_SCANFILE][][][][][][true] - [XGI600/usvmcps1/X] | 2014-04-23 09:35:29 |INFO | ExtractionProcess | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl | 0 object(s) were added/updated on repository: usvmcps1 | 2014-04-23 09:35:29 |INFO | ExtractionProcess | com.orsyp.workload.ar.extraction.taskextractor.impl.TaskDocumentActionPerformerImpl | 5 object(s) were ignored/deleted on repository: usvmcps1 ##########################
Patch level detected:Dollar Universe 6.2.01 Product Version: Dollar.Universe Explorer The Web Interface can be accessed, but when a search is attempted it results in a "database is empty" error.
Cause
Cause type: Configuration Root Cause: Template tasks on Repository were not deployed correctly.
Environment
OS: All OS Version: N/A
Resolution
Reinstalling Dollar Universe Explorer from scratch fixes the issue.
After the DU Explorer installation, create a repository on UVMS
Create a role for this Repository and attach it to the administrator group.