Upgrade of Reporter server 4.x to version 6.x fails even if installing with root user
book
Article ID: 86333
calendar_today
Updated On:
Products
CA Automic Dollar Universe
Show More
Show Less
Issue/Introduction
Error Message : Error message in server.log: ############################################################## #-------------------------------------------------- # ---> ERROR: # ------------------------------------------------- -----> You have to be owner of reporter directory to use this procedure (admin of instance is root). Cannot continue. #-------------------------------------------------- # Procedure aborted. # ---------------------------------------------- ############################################################## Patch level detected:Reporter 6.1 Product Version: Dollar.Universe 6.1.01 Description :Upgrade of Reporter server 4.x to version 6.1 fails even if installing with root user and even if prior version had been installed with root.
Cause
Cause type: Defect Root Cause: N/A
Resolution
Update to the fix version listed below or a newer version if available. Fix Status: Released Fix Version(s): Component: Reporter Version: Dollar.Universe 6.2.21
Additional Information
Workaround : N/A
Feedback
thumb_up
Yes
thumb_down
No