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Sometimes, on Windows, some file resource can not be detected by supervisor, and cause the uproc stay in EVENT WAIT
Article ID: 86325
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
No particular error messages.
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :Sometimes, on Windows, some file resource can not be detected by supervisor, and cause the uproc stay in EVENT WAIT.
When this happened, the supervisor can not work properly. It can not detect a file resource; and the supervisor could not be shutdown normally.
Error Message :
No particular error messages.
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :Sometimes, on Windows, some file resource can not be detected by supervisor, and cause the uproc stay in EVENT WAIT.
When this happened, the supervisor can not work properly. It can not detect a file resource; and the supervisor could not be shutdown normally.
Cause
Cause type:
Configuration
Root Cause: One of the reasons could be that the file resources is blocked by a anti-virus software; supervisor can not access it.
Configuration
Root Cause: One of the reasons could be that the file resources is blocked by a anti-virus software; supervisor can not access it.
Environment
OS: Windows
OS Version: All
OS Version: All
Resolution
To avoid this issue, you can exclude the directory for file resources from the anti-virus scan.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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