Sometimes, on Windows, some file resource can not be detected by supervisor, and cause the uproc stay in EVENT WAIT
Article ID: 86325
CA Automic Dollar Universe
Affects Release version(s): 5
Error Message :
No particular error messages.
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010
Description :Sometimes, on Windows, some file resource can not be detected by supervisor, and cause the uproc stay in EVENT WAIT.
When this happened, the supervisor can not work properly. It can not detect a file resource; and the supervisor could not be shutdown normally.
Root Cause: One of the reasons could be that the file resources is blocked by a anti-virus software; supervisor can not access it.
OS Version: All
To avoid this issue, you can exclude the directory for file resources from the anti-virus scan.
Fix Status: No Fix