Cannot import package through UniViewer with an Import error

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Article ID: 86315

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Error windows pop up from UniViewer and gave out error message, such as:
######################################
Connection reset by peer: socket write error. 
or
Connection Reset
or 
Broken Pipe
###################################### 

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :Cannot import package through UniViewer.

In UniUniver->Administration Mode -> Nodes
Right click on a node -> Administration Packages -> $U Autopatch packages
Click Import , then choose the file you want to import into $U
After selecting the upgrade package for $U and click import, waited for few seconds, and UniViewer give an Import error.

Cause

Cause type:
Configuration
Root Cause: Mainly caused by slow/unstable network connection between UniViewer and Dollar Universe.

Environment

OS: All
OS Version: All.

Resolution

Network connection: UplMake sure connection is established well between UniViewer Console, Dollar Universe and UniViewer Management Server.oad the package under a better / correct network connection should solve the problem

Fix Status: No Fix
 

Additional Information

Workaround :
N/A